Privacy Policy

Privacy Policy

Introduction

Welcome to https://real-patient-experience.authority-talk.com (hereinafter referred to as “real patient experience,” “the Company,” or “we”). We are dedicated to maintaining a secure and private environment for our users. This comprehensive Privacy Policy outlines how we handle the personal data of our visitors, users, and customers in adherence to international privacy standards and various regional laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, or services linked from our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the practices for:

  • Using our applications and engaging with our services as an authorized user.
  • Visiting and interacting with our websites, which are subject to this Privacy Statement.
  • Receiving communications from us, including newsletters, emails, phone calls, and text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively:

  • Account Information: Details required to create and manage your user account, such as username, email address, and password.
  • Payment Information: Data needed for processing transactions, including credit card numbers, billing addresses, and payment history.
  • Financial Information: Records of financial activities related to our services, like transaction amounts and frequencies.
  • Purchase Information: Details about products or services you’ve acquired from us, including purchase dates, quantities, and item descriptions.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (with user consent).
  • Location Data: Geographic coordinates when you opt-in to share your location for personalized services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: User profiles, posts, and interactions shared on social media platforms when connected with our accounts.
  • Product Information: Data about the products you view, search for, or purchase, including preferences and customization options.

We collect this information through various means: user input forms, account settings, secure payment gateways, analytics tools, device sensors (with consent), and third-party data providers.

Cookies

Cookies are small text files placed on your browser by our website for various purposes, including:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences to enhance the browsing experience.
  • Analytics Cookies: Tracking and analyzing user behavior to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the data’s purpose has been fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal data is a top priority. We employ robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information:

  • Encryption: We use encryption for data at rest and in transit to secure sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality obligations.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting the processing of your personal data under specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to or opting out of certain uses of your personal data.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights, please contact our dedicated Privacy Team via the details provided below. We will respond to your request in a timely manner, as required by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

Email: [email protected]

Mail: [Provide Mailing Address]

We value your trust in our handling of personal data, and we are committed to maintaining the highest standards of privacy protection.